Frequently Asked Questions
Everything you need to know about shopping with Nads.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements listed.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like swimwear and intimates cannot be returned.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Do you ship internationally?
Yes, Nads ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically during the checkout process.
How should I care for my Nads garments?
To ensure longevity, we recommend following the care label instructions on each piece. Most of our items prefer a cold wash and being laid flat to dry to maintain their shape and color.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.